Terms and Conditions — 4999 Casino

01 Introduction

Welcome to 4999 Casino. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and 4999 Casino ("4999", "we", "us", "the Platform"). By accessing the 4999 website at 4999.casino, registering an account, making a deposit, or placing any bet, you confirm that you have read these Terms in full and agree to be bound by them.

These Terms apply to all players using the 4999 Casino platform, including players accessing the platform via the 4999 mobile app or any mobile browser. If you do not agree with any part of these Terms, you must not use the 4999 platform. We recommend saving or printing a copy of these Terms for your records.

4999 Casino operates under a valid gaming licence. All games on the platform use certified random number generation technology, and all published RTP figures are independently audited. The 4999 platform is designed and operated with Bangladesh players in mind, and these Terms reflect the specific context of operating in that market.

02 Eligibility

To register and play at 4999 Casino, you must meet all of the following eligibility requirements at the time of registration and at all times while your account remains active:

• You must be at least 18 years of age. 4999 Casino does not permit anyone under the age of 18 to register, deposit, or play under any circumstances.
• You must be legally permitted to participate in online gaming under the laws applicable to you in your jurisdiction.
• You must not be a current employee, contractor, or close family member of an employee of 4999 Casino or any of its affiliated companies.
• You must not be registered on any self-exclusion list that covers the 4999 Casino platform.
• You must be registering on your own behalf and not on behalf of any third party.

4999 Casino uses age verification checks during the registration process and may conduct additional checks at any point. Players who provide false information about their age or identity are in breach of these Terms and will have their accounts permanently closed.

03 Account Registration

Each player is permitted to hold one account at 4999 Casino. Opening multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited. If 4999 identifies multiple accounts belonging to the same individual, all accounts will be suspended and any balances may be forfeited.

Registration Requirements

When registering at 4999, you must provide accurate and complete information including your full name, date of birth, email address, and mobile number. This information must match the details on your identity documents and on the mobile banking account you use for deposits and withdrawals.

• All registration information must be truthful and kept up to date.
• You must notify 4999 promptly if any of your registered details change.
• You are responsible for maintaining the security of your account password.
• 4999 will never ask for your password via email, chat, or phone.
• You must not allow any other person to access or use your 4999 account.

Account Verification (KYC)

4999 Casino may request identity verification documents at any point, including before processing a withdrawal. Standard verification documents include a national ID card, passport, or driving licence. Payment method verification may also be required. Accounts that cannot be verified will be restricted until verification is complete.

04 Deposits and Payments

4999 Casino accepts deposits in BDT (Bangladeshi Taka) via bKash, Nagad, and Rocket. These are the only accepted payment methods at 4999. No international payment methods, cryptocurrency, or third-party payment processors are accepted. All deposits are credited to your 4999 gaming wallet instantly upon confirmation from the mobile banking provider.

• The minimum deposit at 4999 Casino is ৳50.
• There is no maximum deposit limit under standard account conditions.
• Deposits must be made from a mobile banking account registered in your own name.
• 4999 does not accept deposits from accounts belonging to third parties.
• Deposits are non-refundable once credited to your gaming wallet, except in cases of verified technical error.

If a deposit does not appear in your 4999 wallet within 10 minutes of the mobile banking transaction completing, contact the 4999 support team with your transaction reference number. Do not attempt a second deposit before the first has been resolved.

05 Withdrawals

Withdrawals from your 4999 Casino account are paid to the same mobile banking method used for your most recent deposit. 4999 does not transfer winnings to third-party accounts or to payment methods not previously used for a deposit on your account.

Withdrawal Processing

• Standard withdrawals at 4999 are processed within minutes under normal operating conditions.
• Withdrawals requested during peak periods or system maintenance may take longer.
• 4999 reserves the right to request identity verification before processing any withdrawal.
• Withdrawals may be delayed if there is an active bonus on your account with incomplete wagering requirements.
• 4999 does not charge a fee for standard withdrawals.

Withdrawal Limits

Standard withdrawal limits apply to all 4999 accounts. Players who wish to withdraw amounts above the standard daily limit should contact the 4999 support team in advance. Large withdrawals may be processed in instalments at 4999's discretion, particularly where anti-money laundering checks are required.

06 Bonuses and Promotions

4999 Casino offers bonuses and promotions to both new and existing players. All bonuses are subject to specific terms that are published alongside each promotion. By claiming any bonus at 4999, you agree to the terms of that specific promotion in addition to these general Terms and Conditions.

• All bonuses at 4999 carry wagering requirements that must be completed before any withdrawal can be made.
• Wagering requirements, eligible games, time limits, and maximum withdrawal amounts are stated in each promotion's individual terms.
• Only one bonus may be active on a 4999 account at any time unless a promotion explicitly states otherwise.
• 4999 reserves the right to withdraw, modify, or cancel any promotion at any time.
• Bonuses are non-transferable and have no cash value until wagering requirements are fully met.

Bonus Abuse

4999 Casino monitors all accounts for signs of bonus abuse, including but not limited to: opening multiple accounts to claim the same bonus, placing bets that do not contribute to wagering requirements in order to preserve bonus funds, or coordinating with other players to exploit promotional terms. Any account found to be abusing bonuses will have the bonus and associated winnings removed, and the account may be permanently closed.

07 Game Rules and Fairness

All games available at 4999 Casino use certified random number generation (RNG) technology. RTP figures published on the 4999 platform are accurate and independently verified by a third-party testing laboratory. The outcome of every game round at 4999 is determined by the RNG at the moment the round is initiated and cannot be influenced by the player, 4999 staff, or any external party.

• Game results at 4999 are final once a round is completed under normal operating conditions.
• In the event of a technical fault during a game round, 4999 reserves the right to void the affected round and return the stake to the player's account.
• 4999 is not responsible for losses resulting from a player's misunderstanding of game rules or mechanics.
• Players are encouraged to review the rules and paytable of each game before placing real-money bets.
• Minimum and maximum bet limits apply to all games and are displayed within each game interface.

08 Prohibited Conduct

The following actions are strictly prohibited on the 4999 Casino platform. Any player found to be engaging in prohibited conduct will have their account suspended immediately, and any balance may be forfeited pending investigation.

• Opening more than one account at 4999 Casino.
• Providing false, misleading, or incomplete information during registration or verification.
• Using software, bots, scripts, or any automated system to interact with 4999 games or the platform.
• Attempting to exploit bugs, glitches, or errors in any 4999 game or platform feature.
• Colluding with other players to gain an unfair advantage.
• Using a payment method that does not belong to you.
• Engaging in any activity that 4999 reasonably believes constitutes money laundering or fraud.
• Attempting to access the 4999 platform from a jurisdiction where online gaming is prohibited.
• Harassing, threatening, or abusing 4999 staff or other players.

09 Account Suspension and Closure

4999 Casino reserves the right to suspend, restrict, or permanently close any player account at any time, with or without prior notice, if 4999 has reasonable grounds to believe that the account is being used in breach of these Terms or in a manner that poses a risk to the platform, other players, or third parties.

• Suspended accounts will be notified by email where possible.
• Players may request account closure at any time by contacting 4999 support.
• Upon voluntary closure, any remaining real-money balance (excluding bonus funds) will be returned to the player's registered payment method after standard verification.
• Accounts closed due to a breach of these Terms will have their balances reviewed before any funds are released.
• 4999 reserves the right to withhold funds from accounts under active investigation until the investigation is resolved.

10 Responsible Gaming

4999 Casino is committed to responsible gaming. The platform provides a range of tools to help players stay in control of their gaming activity. These tools are available to all players at any time and can be activated by contacting the 4999 support team or through the account settings section of the platform.

• Deposit limits: Set a daily, weekly, or monthly cap on how much you can deposit into your 4999 account.
• Session time reminders: Receive a notification after a set period of continuous play.
• Cooling-off period: Temporarily suspend your account for a defined period of between 24 hours and 6 weeks.
• Self-exclusion: Permanently exclude yourself from the 4999 platform. Self-exclusion cannot be reversed once activated.

Players who self-exclude from 4999 Casino must not attempt to open a new account during the exclusion period. Any account opened in violation of a self-exclusion will be closed immediately and any winnings forfeited. For more information, visit the Responsible Gaming page.

11 Limitation of Liability

4999 Casino provides the platform on an "as is" basis. While 4999 makes every effort to ensure the platform is available and functioning correctly at all times, 4999 does not guarantee uninterrupted access and is not liable for losses resulting from platform downtime, technical faults, or connectivity issues outside of 4999's direct control.

• 4999 is not liable for losses resulting from a player's own decisions, including decisions made based on a misunderstanding of game rules or bonus terms.
• 4999 is not liable for losses resulting from unauthorised access to a player's account where the player has shared their own login credentials.
• 4999's total liability to any player in connection with any single incident shall not exceed the value of the player's account balance at the time of the incident.
• Nothing in these Terms limits 4999's liability for fraud, gross negligence, or any liability that cannot be excluded by law.

12 Changes to These Terms

4999 Casino reserves the right to update or amend these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. Continued use of the 4999 platform after changes are published constitutes acceptance of the revised Terms.

For significant changes that materially affect player rights or obligations, 4999 will make reasonable efforts to notify registered players via email or an in-platform notification before the changes take effect. It is your responsibility to review these Terms periodically to stay informed of any updates.

13 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering or depositing, please contact the 4999 Casino support team. We are available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available via the 4999 platform after login
• Response time: Within 1 hour for standard queries

For responsible gaming support, visit the Responsible Gaming page. For general platform questions, visit the FAQ page.